Sales

Who We Are

We’re Dealer Tire, a family-owned, international distributor of tires and parts established in 1918 in Cleveland, OH. We’re laser focused on helping the world’s largest and most trusted auto manufacturers grow their tire business—in fact, we’ve sold more than 60 million tires to date. We’re a thriving company, and we’re looking for driven individuals to join our team. That’s where you come in!

• Job Description

  With a 40 hour work week giving you great work/life balance, a $3,000 signing bonus, guaranteed bonus for the first two months of employment with Dealer Tire, along with competitive base pay, 3+ weeks of PTO in the first full year of employment, a comprehensive benefits package that includes:  medical, dental, vision, prescription, life insurance, short-term disability, long-term disability, tuition reimbursement program, a robust 401k retirement program, and a career with Dealer Tire that can improve both your professional and personal life.

  Here are a few reasons joining Dealer Tire will benefit you:

  • $3,000 sign on bonus and guaranteed bonus for the first two months of employment to ensure a strong and stable financial start with Dealer Tire. Your recruiter will explain the minimal details to earn your sign-on bonus.
  • A true five day, 40 hour work week. We respect your need for work-life balance. Dealer Tire associates have more personal time each day than hours spent at work.
  • Career opportunity: Dealer Tire is  a high growth company with excellent opportunities for advancement. Our training and development programs prepare you for growth and development.
  • We invest in our employees! Competitive hourly pay is available with monthly bonuses, as well as an excellent benefits package that includes generous paid time off (more than three weeks in the first full year!), medical, dental, vision, and 401(k) matching.
  • Work in a premium dealership as a Dealer Tire employee and get the best of the retail and dealership worlds!

  Who We Are

  We are Dealer Tire, a family-owned, automotive company, with a focus on tires and parts, established in 1918 in Cleveland, Ohio. Our team is laser focused on helping the world’s largest and most trusted auto manufacturers grow their tire business—in fact, we’ve sold more than 60 million tires to date. Our company is thriving and we’re looking for driven individuals to join our team. That’s where you come in!

  What’s In It For You

  Dealer Tire has a  dedicated crew of more than 1,400 passionate and innovative employees throughout the United States.

  The Opportunity

  As a Tire Service Advisor, you will work for Dealer Tire inside a premium OEM dealership. If you are an innovative individual who performs with excellence, energy, fairness, and accountability, then consider a future with Dealer Tire.

  Responsibilities

  • Selling tires to customers on the service drive to exceed assigned sales goals.
  • Inspecting customers’ cars on the service drive.
  • Diagnosing tire-related problems, recommending service, and quoting prices.
  • Assuring necessary repairs are completed as ordered and priced as quoted.
  • Maintaining strong, effective relationships with customers and dealer personnel.
  • Overseeing customer satisfaction and solving problems that arise.
  • Completing monthly market analyses.
  • Assisting in store operations (i.e. maintaining inventory, opening/closing the store, etc.).
  • Assisting dealership technicians to ensure service levels are maintained.

  Qualifications

  • 2+ years of tire service experience, preferably in a retail tire and service environment.
  • Excellent verbal communication skills with strong customer service orientation.
  • May be required to operate a motor vehicle.
  • Meet the requirements of Dealer Tire’s Motor Vehicle Record Policy and Company Vehicle Fleet Policy.
  • Proficient computer skills to include experience with MS Office and online order management applications.

  Physical Job Requirements

  This position requires applicants to be able to be on their feet 7-8 hours a day. Must be able to keep up with service drive traffic and inspect 80-100 vehicles a day. Applicants also must be able to lift up to 75 pounds unassisted.

  Drug Policy

  Dealer Tire is a drug-free environment. All applicants being considered for employment must pass a pre-employment drug screening before beginning work. Random drug testing for all Dealer Tire Store associates also is required.

  If this sounds like an opportunity that is the right fit for you, then we invite you to apply today to join our team!

  Why Dealer Tire: An amazing opportunity to join a growing organization, built on the efforts of hard working, innovative, and team-oriented people. We offer a competitive salary + bonus, and a comprehensive benefit package including: paid time off, medical, dental, vision, and 401k matching (50% on the dollar up to 7% of employee contribution).

  In accordance with the 'Equal Pay for Equal Work Act', the following pay range is used for this position, and reflects the base salary pay range for this job based on current national market data:

  EOE Statement: Dealer Tire is an Equal Employment Opportunity (EEO) employer and does not discriminate on the basis of race, color, national origin, religion, gender, age, veteran status, political affiliation, sexual orientation, marital status or disability (in compliance with the Americans with Disabilities Act*), or any other legally protected status, with respect to employment opportunities.

  • ADA Disclosure: Any candidate who feels that they may need an accommodation to complete this application, or any portions of same, based on the impact of a disability should contact Dealer Tire’s Human Resources Department to discuss your specific needs. Please feel free to contact us at ADAAAccommodation@dealertire.com or via phone at 833-483-8232.
• Additional Job Description

  Additional Job Description

  Title:                            Toyota/Lexus Maintenance Care Service Advisor

  Reports To:                 Market Manager, Tire Stores

  FLSA Status:               Non-Exempt

  Date Created:              01/03/2019

  As a Toyota/Lexus Maintenance Care Service Advisor, your essential job functions will include the following:

  • Sell/assist with sale of tires and maintenance care products to customers on the service drive with the goal of exceeding assigned sales and productivity goals.
  • Inspecting customers’ cars on the service lane.
  • Diagnosing tire and maintenance care related problems, recommending service and quoting prices.
  • Maintain knowledge of tire and maintenance care products.
  • Create awareness and communicate key initiatives and program value to ensure commitment.
  • Assuring necessary repairs are completed as ordered and priced as quoted.
  • Maintain effective customer relationships including relationships with dealer personnel.
  • Oversee customer satisfaction and complaints and solve problems that arise.
  • Complete monthly market analysis.
  • Assist in store operations: maintain inventory, open/close the store and report responsibilities.
  • Assist dealership technicians to ensure service levels are maintained.
  • Clean and maintain Toyota/Lexus Maintenance Care Service Advisor work area.
  • Additional duties assigned based upon dealership location – please refer to attached addendum if there are additional duties required.

  Other Duties as Assigned

  Position Requirements

  • Two to three years of experience in retail automotive operations, or equivalent experience in related environment
  • Excellent verbal communication skills with strong customer service orientation.
  • Proficient computer skills to include experience with MS Office and online order management applications.
  • May be required to operate a motor vehicle.
  • Meet the requirements of Dealer Tire’s Motor Vehicle Record Policy and Company Vehicle Fleet Policy.

  Competencies Required

  • Results Orientation
  • Agility
  • Initiative
  • Influence
  • Customer Focus
  • Applies Knowledge
  • Works Efficiently
  • Persuades
  • Speaks Effectively
  • Learns Quickly
  • Product Knowledge

  Physical Job Requirements

  • Standing for long periods of time.
  • Frequent bending, crouching, and twisting.
  • Lifting at least 75 pounds.
  • Comply with the Dealer Tire Store dress code policy.
  • You will be required to work a fluctuating work week schedule, and must have flexibility to work evenings, weekends and holidays as necessary.

  Drug Policy

  • Dealer Tire is a drug-free environment.  All applicants being considered for employment must pass a pre-employment drug screening before beginning work.
  • There will be random drug testing for all Dealer Tire Store associates. 

Why Dealer Tire: An amazing opportunity to join a growing organization, built on the efforts of hard working, innovative, and team-oriented people. We offer a competitive salary + bonus, and a comprehensive benefit package including: paid time off, medical, dental, vision, and 401k matching (50% on the dollar up to 7% of employee contribution). 

EOE Statement: Dealer Tire is an Equal Employment Opportunity (EEO) employer and does not discriminate on the basis of race, color, national origin, religion, gender, age, veteran status, political affiliation, sexual orientation, marital status or disability (in compliance with the Americans with Disabilities Act*), or any other legally protected status, with respect to employment opportunities. 

*ADA Disclosure: Any candidate who feels that they may need an accommodation to complete this application, or any portions of same, based on the impact of a disability should contact Dealer Tire’s Human Resources Department to discuss your specific needs. Please feel free to contact us at ADAAAccommodation@dealertire.com or via phone at 833-483-8232.