Sales

Department

Job Openings

Outside

Outside Account Manager (Phoenix, AZ)

Jan 20, 2020, Full time

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Outside Account Manager (Raleigh/Durham)

Jan 03, 2020

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SET Complete Tire and Maintenance Field Manager

Mar 10, 2020, Full time

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Tire Store

Tire Sales Specialist (Bloomington, MN)

Feb 14, 2020, Full time

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Tire Sales Specialist (Brooklyn Center, MN)

Feb 17, 2020, Full time

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Tire Sales Specialist (Cocoa, FL)

Nov 12, 2019

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Tire Sales Specialist (Elgin, IL)

Dec 17, 2019

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Tire Service Advisor

Feb 28, 2020, Full time

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Tire Service Advisor

Mar 06, 2020, Full time

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Tire Service Advisor (Albuquerque, NM)

Mar 23, 2020, Full time

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Tire Service Advisor (Alexandria, VA)

Apr 02, 2020, Full time

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Tire Service Advisor (Arlington, VA)

Apr 02, 2020, Full time

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Tire Service Advisor (Beaverton, OR)

Apr 02, 2020, Full time

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Tire Service Advisor (Bellevue, WA)

Apr 02, 2020, Full time

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Tire Service Advisor (Bellevue, WA)

Apr 02, 2020, Full time

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Tire Service Advisor (Boston, MA)

Feb 25, 2020, Full time

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Tire Service Advisor (Carlsbad, CA)

Mar 23, 2020

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Tire Service Advisor (Chantilly, VA)

Apr 02, 2020

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Tire Service Advisor (Cincinnati, OH)

Apr 02, 2020, Full time

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Tire Service Advisor (Davie, FL)

Apr 02, 2020

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Tire Service Advisor (Daytona Beach, FL)

Apr 02, 2020, Full time

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Tire Service Advisor (Glendale, CA)

Feb 28, 2020, Full time

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Tire Service Advisor (Indianapolis, IN)

Apr 02, 2020, Full time

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Tire Service Advisor (Lawrenceville, NJ)

Apr 02, 2020, Full time

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Tire Service Advisor (Little Rock, AR)

Apr 02, 2020

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Tire Service Advisor (Long Beach, CA)

Mar 05, 2020, Full time

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Tire Service Advisor (Milpitas, CA)

Mar 10, 2020

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Tire Service Advisor (Nashville, TN)

Feb 24, 2020

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Tire Service Advisor (Omaha, NE)

Apr 02, 2020, Full time

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Tire Service Advisor (Pensacola, FL)

Apr 02, 2020, Full time

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Tire Service Advisor (Pleasanton, CA)

Apr 02, 2020, Full time

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Tire Service Advisor (San Diego, CA)

Feb 28, 2020

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Tire Service Advisor (San Jose, CA)

Feb 28, 2020

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Tire Service Advisor (San Jose, CA)

Feb 28, 2020, Full time

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Tire Service Advisor (Santa Monica, CA)

Feb 28, 2020, Full time

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Tire Service Advisor (Savannah, GA)

Apr 02, 2020, Full time

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Tire Service Advisor (Seattle, WA)

Apr 02, 2020, Full time

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Tire Service Advisor (St. Louis, MO)

Apr 02, 2020, Full time

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Tire Service Advisor (Westbury, NY)

Apr 02, 2020, Full time

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Tire Service Specialist (Anaheim, CA)

Feb 28, 2020, Full time

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SET Complete Tire and Maintenance Field Manager

Description

Who We Are

We’re Dealer Tire, a family-owned, international distributor of tires and parts established in 1918 in Cleveland, OH. We’re laser focused on helping the world’s largest and most trusted auto manufacturers grow their tire business—in fact, we’ve sold more than 60 million tires to date. We’re a thriving company, and we’re looking for driven individuals to join our team. That’s where you come in!

As a Complete Tire & Maintenance (CTM)Field Manager, your essential job functions will include the following:

Business Development and Strategic Account Management

  • In collaboration with DFOM’s and dealership management, develop individual business plans tailored to build retail sales, tires and maintenance care products.
  • Develop and execute follow-up process to support the specific dealership action plans and accelerate/sustain growth.
  • Develop partnerships at all levels of the dealership and provide support to ensure the dealer is optimizing all of the elements of the SET program.
  • Establish and implement Dealer Tire solutions to support the business strategy at SET dealerships.
  • Utilize data and analytics to review performance, identify opportunities, and facilitate dealership meetings and review with DFOMs.
  • Manage all activity tracking and account information while submitting timely contact reports, forecasts, itineraries and expense reports to sales management and DFOMs as required.

Operational Management

  • Complete all activities required to effectively analyze and diagnose dealerships drivers and any areas of opportunity.
  • Assess, reinforce SET’s inspection process and partner on implementing elements across the service lane (effective inspection based selling process).
  • Work with SET dealership ASM’s on customer presentation skills; driving their effectiveness and overall retail strategies through coaching and training to maximize the business opportunity across all products.
  • Enhance tire knowledge and process reinforcement by utilizing multiple training platforms.
  • Conduct market competitive shops and analysis to provide market competitive price information/positioning, partnership on any shifts to ensure retail strategies will optimize opportunities coming through the drive.
  • Perform inventory analysis and collaborate with SET Service and Parts Managers to determine appropriate product mix and inventory levels across all products to ensure customer fill rate and turns.
  • Collaborate with the dealership to optimize merchandising component with a goal of creating customer awareness and drive sales.
  • Assist with warranty and road hazard to streamline claim processes.
  • Maintain knowledge of current industry trends and share best practices across the team and the dealership network to support continuous improvement.
  • Resolve customer service issues related to any account activity.

Other Duties as Assigned

Position Requirements

  • Bachelor’s degree or equivalent work experience required preferably in Business, Sales, Marketing, Management or related field, or equivalent work experience in lieu of degree.
  • Minimum 5 years of experience in tire retail automotive operations and in dealership experience or equivalent experience in a related environment.
  • Prior experience selling and project managing a book of business.
  • Skilled at taking in many inputs, prioritizing, coordinating resources and executing.
  • Full understanding of all aspects of sales process (inventory, inspect, train, sell/retain) and the ability to negotiate and close deals.
  • Relatable across the dealership and exhibit good communication with management and Dealer Tire internal associates.
  • Proficiency at intermediate level with all Microsoft Office products required.
  • Strong and quick assessment skills with ability to critically think in the moment and add value.
  • Strong customer relationship skills and ability to sell at the top.
  • Meet the requirements of Dealer Tire’s Motor Vehicle Record Policy and Company Vehicle Fleet Policy.

Competencies Required

  • Critical Thinking
  • Customer Focus
  • Industry/Product Knowledge
  • Influence
  • Operational Excellence
  • Organizational Agility
  • Portfolio Management
  • Results Orientation
  • Trusted Advisor
  • Value Selling

Physical Job Requirements

  • Sitting for long periods of time.
  • Talking on the telephone for long periods of time.
  • Extensive driving and traveling to customer accounts (up to 80%, depending upon assigned territory).

Drug Policy

  • Dealer Tire is a drug-free environment. All applicants being considered for employment must pass a pre-employment drug screening before beginning work.
  • There will be random drug testing. Please refer to the employee handbook for further details.

Why Dealer Tire: An amazing opportunity to join a growing organization, built on the efforts of hard working, innovative, and team-oriented people. We offer a competitive salary + bonus, and a comprehensive benefit package including: paid time off, medical, dental, vision, and 401k matching (50% on the dollar up to 7% of employee contribution). 

EOE Statement Dealer: Tire is an Equal Employment Opportunity (EEO) employer and does not discriminate on the basis of race, color, national origin, religion, gender, age, veteran status, political affiliation, sexual orientation, marital status or disability (in compliance with the Americans with Disabilities Act*), or any other legally protected status, with respect to employment opportunities. 

*ADA Disclosure: Any candidate who feels that they may need an accommodation to complete this application, or any portions of same, based on the impact of a disability should contact Dealer Tire’s Human Resources Department to discuss your specific needs. Please feel free to contact us at ADAAAccommodation@dealertire.com or via phone at 833-483-8232.

Apply Here