Information Technology (IT)

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Customer Solutions

Salesforce Administrator

Oct 27, 2021, Full time

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Information Security

Senior Manager, Information Security (Cleveland, OH)

Nov 30, 2021, Full time

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Salesforce Administrator

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Description

Who We Are

We’re Dealer Tire, a family-owned, international distributor of tires and parts established in 1918 in Cleveland, OH. We’re laser focused on helping the world’s largest and most trusted auto manufacturers grow their tire business—in fact, we’ve sold more than 60 million tires to date. We’re a thriving company, and we’re looking for driven individuals to join our team. That’s where you come in!

Who We Are

We’re Dealer Tire, an international distributor of tires and parts established in 1918 in Cleveland, OH. We’re laser focused on helping the world’s largest and most trusted auto manufacturers grow their tire business—in fact, we’ve sold more than 60 million tires to date. We’re a thriving company, and we’re looking for driven individuals to join our team. That’s where you come in!

As a Salesforce Administrator, your essential job functions will include the following:

  • Develop business solutions using basic capabilities of the salesforce platform (Accounts, Contacts, Cases, Activities, etc.)
  • Translate business requirements into solutions using basic functionality of the Salesforce platform
  • Implement custom workflows and automate business processes
  • Integrate data and process between Salesforce and other business systems using established patterns
  • Collaborate with software developers in creating custom functionality on the Salesforce platform
  • Develop and deploy solutions adhering to the System Development Life Cycle processes
  • Assist business users with creation of reports
  • Assist business users with effective management of business data
  • Provide Tier 2 support for Salesforce platform issues
  • Manage user accounts, roles, profiles, and associated security
  • Monitor platform health and usage patterns against defined service levels and escalate anomalies
  • Create and maintain documentation on Dealer Tire’s implementation & customizations of Salesforce
  • Participate in local user groups and other industry events to stay abreast of best practices and changes in the industry

Position Requirements

  • Bachelor’s Degree or equivalent work experience
  • 1-3 years of experience with the Salesforce Platform, and at least 1 year of experience with Lightning
  • Salesforce Certified Administrator
  • Basic knowledge of platform configuration, capabilities and integrations
  • Ability to work independently on projects assigned with minimal supervision
  • Able to work with changing deadlines and priorities

Competencies Required

  • Agility
  • Collaboration
  • Customer Focus
  • Dependability
  • Initiative
  • Learning Agility

Physical Job Requirements

  • Work in front of a computer screen for long periods of time
  • Travel as necessary, < 10%

Drug Policy

  • Dealer Tire is a drug-free environment.  All applicants being considered for employment must pass a pre-employment drug screening before beginning work.

Why Dealer Tire: An amazing opportunity to join a growing organization, built on the efforts of hard working, innovative, and team-oriented people. We offer a competitive salary + bonus, and a comprehensive benefit package including: paid time off, medical, dental, vision, and 401k matching (50% on the dollar up to 7% of employee contribution). 

EOE Statement Dealer: Tire is an Equal Employment Opportunity (EEO) employer and does not discriminate on the basis of race, color, national origin, religion, gender, age, veteran status, political affiliation, sexual orientation, marital status or disability (in compliance with the Americans with Disabilities Act*), or any other legally protected status, with respect to employment opportunities. 

*ADA Disclosure: Any candidate who feels that they may need an accommodation to complete this application, or any portions of same, based on the impact of a disability should contact Dealer Tire’s Human Resources Department to discuss your specific needs. Please feel free to contact us at ADAAAccommodation@dealertire.com or via phone at 833-483-8232.

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