Information Technology (IT)


Job Openings

Customer Solutions

Business Analyst

Apr 19, 2021, Full time

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Site Reliability Engineer

Mar 02, 2021, Full time

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Infrastructure & Operations

Enterprise Production Support Analyst

May 14, 2021, Full time

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Business Analyst

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Who We Are

We’re Dealer Tire, a family-owned, international distributor of tires and parts established in 1918 in Cleveland, OH. We’re laser focused on helping the world’s largest and most trusted auto manufacturers grow their tire business—in fact, we’ve sold more than 60 million tires to date. We’re a thriving company, and we’re looking for driven individuals to join our team. That’s where you come in!

As a Business Analyst, your essential job functions will include the following:

Project Initiation and Requirements Management

  • Facilitates the initiation of Information Technology Projects with business sponsors. 
  • Documents project objectives, scope boundaries, high-level requirements, cost/benefit analysis, prioritization, project approach and proposal and if required, high level project plan. 
  • Leads business users in review of business requirements. 
  • Obtains business approval of the documented requirements. 
  • Works with users to develop user acceptance test objectives, test plans and test scripts in order to verify and accept that business requirements have been met. 
  • Performs system and user acceptance testing of system changes as agreed to by the business staff and Data Warehouse users. 
  • Participates in quality reviews of other Business Analysts’ work; reviews technical analysis documents, technical designs, test scripts and test results to verify requirements of business and data warehouse users are understood and addressed completely, correctly and consistently. 
  • Participates in unit and integrated system test reviews as appropriate with Information Technology staff. 
  • Applies established tools and standards for tracking business requirements through the life cycle of Information Solutions Projects.  Utilizes these tools and standards to verify all requirements have been addressed completely, correctly and consistently.

Business Process Analysis and Requirements

  • Analyzes business functional work flow processes across the business functions and impacting company based data analytics. 
  • Working with the business users, identifies desired work flow process modifications and enhancements and to the data warehouse. 
  • Documents and models functional business area work flow processes and associated data, including both “as-is” current processes and “to-be” improved processes.
  • Participates in the creation of business analysis standards and guidelines and monitors compliance. 
  • Documents high-level and detailed business requirements in terms of complete work flows, business rules, as well as data flows and data warehouse based reporting throughout the company. 
  • Communicates and collaborates on Information Technology projects with the business and with Information Technology staff to clarify business requirements, answer questions and resolve problems throughout a project; provides on-going support.

Data Warehouse Responsibilities

  • Acts as a Data Warehouse and Web Portal (Bluesky) functional ‘Expert’ in order to help create a solid understanding of their potential uses and future opportunities.
  • Assists end users in understanding the data environment that exists in the Data Warehouse.  
  • Comprehends functional business data; understands dimensional data models (a.k.a. Star Schema) and hierarchies.
  • Understands reconciliation procedures (balancing data warehouse to source system); understands reporting solutions and the best methods to deliver information to business users so they can easily utilize.

Change Management and Training

  • Working with the business and data warehouse users and applies established change management procedures to Information Technology projects to control scope. 
  • With these change management procedures, facilitates documentation and approval of requirements changes of either a business or technical nature, during Information Technology projects.
  • Works with the business staff and data warehouse users to develop training materials, schedules and conducts courses for users of work flow processes and Information Technology systems.
  • Responsible for planning and estimating business analysis work as described above. 
  • Expected to adhere to project quality, schedules and cost commitments under pressure; keeps management informed of project progress.

Other Duties as Assigned

Position Requirements

  • Bachelor’s degree required in appropriate business area or equivalent work experience.
  • Masters Degree preferred.
  • Minimum 2-5 years in an appropriate functional role.
  • Breadth and depth of knowledge in business functions required, including the Data Warehouse. 
  • Basic understanding of database structures and architecture preferred.
  • Facilitation and Negotiation skills.

Competencies Required

  • Results Orientation
  • Agility
  • Initiative
  • Influence
  • Customer Focus
  • Learn Quickly
  • Recognize Implications
  • Apply Knowledge

Physical Demands

  • Continuous viewing from and inputting data to a computer screen.
  • Sitting for long periods of time.

Drug Policy

  • Dealer Tire is a drug-free environment.  All applicants being considered for employment must pass a pre-employment drug screening before beginning work.

Why Dealer Tire: An amazing opportunity to join a growing organization, built on the efforts of hard working, innovative, and team-oriented people. We offer a competitive salary + bonus, and a comprehensive benefit package including: paid time off, medical, dental, vision, and 401k matching (50% on the dollar up to 7% of employee contribution). 

EOE Statement Dealer: Tire is an Equal Employment Opportunity (EEO) employer and does not discriminate on the basis of race, color, national origin, religion, gender, age, veteran status, political affiliation, sexual orientation, marital status or disability (in compliance with the Americans with Disabilities Act*), or any other legally protected status, with respect to employment opportunities. 

*ADA Disclosure: Any candidate who feels that they may need an accommodation to complete this application, or any portions of same, based on the impact of a disability should contact Dealer Tire’s Human Resources Department to discuss your specific needs. Please feel free to contact us at or via phone at 833-483-8232.

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